QPI Healthcare Services, LLC specializes in guiding DME providers through the complex regulatory landscape to achieve seamless accreditation, compliance, and operational efficiency. With over 35 years of industry expertise and partnerships with major accreditation organizations like ACHC, Joint Commission, and CHAP, QPI delivers tailored solutions to ensure providers meet federal, state, and payer requirements.

Our comprehensive service model, HARP (Human Resources, Administration, Risk Management, and Patient Outcomes), streamlines administrative burdens by integrating compliance, quality assurance, and credentialing into a single, efficient workflow. Through our proprietary Lavear software, we centralize documentation, automate compliance tracking, and provide real-time oversight, empowering DME providers to maintain accreditation and enhance operational performance with confidence.

Recognizing that many providers struggle with knowing the next steps to maximize efficiency and compliance, we created The DME Training Center, a learning management system designed to educate and inform on the fundamentals of core standards. This self-paced program ensures DME suppliers understand the essential operational and regulatory requirements needed for success. And when you’re ready to take your business to the next level, QPI Healthcare Services can serve as your virtual administrator—deducting the cost of The DME Training Center from your enrollment fee.

Beyond compliance, we offer strategic support in Medicare site visit preparation, performance improvement reporting, and internal quality control assessments to help DME suppliers sustain long-term success. As an ACHC Partner, we provide accreditation discounts, expedited survey options for BOC, and customized crosswalks for operational readiness. Whether you're launching a new DME company or seeking to enhance your current operations, QPI Healthcare Services delivers the expertise and tools necessary to navigate regulations, improve patient outcomes, and drive business growth in this heavily regulated industry.

Medicare Isn’t the Only Game in Town!


The DME Training Center is for those looking to effectively own and operate a Durable Medical Equipment (DME) company. This course offers a comprehensive approach to managing the complexities of DME businesses, especially focusing on record keeping, which is crucial in a constantly evolving industry.


Here’s a quick breakdown of what this course has to offer:


Detailed Training: It's tailored specifically to your company's needs, which could help you streamline operations and stay compliant with industry standards.


90-Day Access: You’ll have 90 days to access the course materials and tools, giving you ample time to absorb the content.


Resources: You’ll have access to helpful resources like sample policies, templates, and rule books that can guide your day-to-day operations.


Knowledge Base Module: A structured way to get the necessary information and resources during your training.


Support: Email [email protected] for any questions, so you can get assistance during your course.



Core Curriculum

Before you sign up, preview five courses for free.






  Module 1 Introduction
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  Module 2 Administration: Corporate Structure
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  Module 2 Administration - Accreditation
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  Module 2 Administration - Policies and Procedures
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  Module 2 Administration - CMS Supplier Standards
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  Module 2 Administration - CMS Quality Standards
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  Module 2 Administration - Purpose of the DMEPOS Supplier Manual
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  Module 2 Administration - DME Payer Sequence
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  Module 2 Administration - Introduction to Insurances
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  Module 2 Administration - Medicare A-B-C-D Explained
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  Module 2 Administration - Medicare Provider Enrollment - Part 1
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  Module 2 Administration - CEDI - Medicare Provider Enrollment - Part 2
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  Module 2 Administration - DMEPOS MAC Web Portals - Medicare Provider Enrollment Part 3
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  Module 2 Administration - Medicare Advantage Plans
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  Module 2 Administration - Medicaid - Managed Care Organizations
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  Module 2 Administration - In Network Commercial Insurance Carriers
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  Module 2 Administration - Introduction to Out of Network Insurance Carriers
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  Module 2 Administration - Insurance Enrollment Changes
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  Module 2 Administration - Competitive Bid
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  Module 3 Human Resources - Human Resources Department
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  Module 3 Human Resources - Job Descriptions
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  Module 3 Human Resources - DME Evaluation and Skills Assessments Examples
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  Module 3 Human Resources - DME Equipment Training
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  Module 4 Risk Management - Introduction to Risk Management
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  Module 4 Risk Management - Medicare Fee Schedule
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  Module 4 Risk Management - Billing - Local Coverage Determinations (LCD's)
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  Module 4 Risk Management - Pricing Data Analysis and Coding (PDAC)
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  Module 4 Risk Management - Billing - State License Directory
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  Module 4 Risk Management - Patient Eligibility
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  Module 4 Risk Management - Patient Documentation Requirements
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  Module 4 Risk Management - Patient Order Intake
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  Module 4 Risk Management - Patient Pre Billing Checklist
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  Module 4 Risk Management - Patient Claim Development
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  Module 4 Risk Management - Provider Responsibilities - Fraud Waste and Abuse
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  Module 4 Risk Management - Provider Responsibilities -Incident Reporting
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  Module 4 Risk Management - Provider Responsibilities - Annual Performance Improvement Reporting
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  Module 4 Risk Management - Provider Responsibilities - Risk Management Activities
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  Module 5 Patient Outcomes - Building DME to Healthcare Provider Relationships
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  Module 5 Patient Outcomes - Best Marketing Practices
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  Module 5 Patient Outcomes - Third Party Marketing Compliance
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  Module 5 Patient Outcomes - Know Your Equipment - In Service Training
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  Module 5 Patient Outcomes - AIDET Method - Acknowledge - Introduce - Duration - Explanation
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  Module 5 Patient Outcomes - Establishing A Solid Patient Workflow
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  Module 5 Patient Outcomes - Handling Complaints and Grievances
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  Module 5 Patient Outcomes - Patient Experience Surveys
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  Module 6 QPI Healthcare Services
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  Knowledge Base
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